Frequently Asked Questions

If you have specific questions that are not found here or at Tutorials, please fill out the form in our support page.

Is it really free?


Yes, Thumbprint is 100% free across the board. There are no in-app purchases, renewal fees or hidden fees of any kind. 

So how do you fund your company?


Through our Reporting Services. Teachers and schools who have used our free Thumbprint app often like it so much that they purchase our advanced features.

How do I connect my account?


It's as simple as installing the app and registering an account. A confirmation email will appear at end of registration. Open the email in your mail client and follow the link to complete your registration. 

I currently don't have an iPad, how can I enjoy Thumbprint?


Thank you for your interest! We've recently released our web version, visit Get Started for details.